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Participant
November 28, 2018
Question

Bridge will not display MOV files from Iphone 7

  • November 28, 2018
  • 1 reply
  • 266 views

Bridge CC will not display any MOV files from Iphone 7 and further displays the error message "the operation could not be completed" when any file is clicked upon. If i convert them to .mov files or mp4 files they will display the thumbnail, but clicking on one still generates the error message.   Any other better workarounds or fixes?

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1 reply

John Waller
Community Expert
Community Expert
November 29, 2018

Discussion successfully moved from Creative Suites to Bridge

Adobe Employee
December 12, 2018

Can you please check if these files work correctly with latest version of Bridge CC.

If you still face some issues, request you to share some sample files with abseth@adobe.com

Regards,

Abhishek Seth.