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Participant
April 26, 2022
Question

Bridge will not open an editor

  • April 26, 2022
  • 1 reply
  • 586 views

I'm trying out Bridge for the first time.  When I first installed it, I could double-click on a photo and it would open in an editor/viewer (I'm not sure whicn one - I wasn't paying attention). 

But after the first update (which happened automatically), when I click on a photo nothing happens.  I checked the file associations and they are all blank.  So that's the first thing - the update appeared to wipe out the file associations that were there by defult from the install.

Now, if I try to add a file association (for .jpg for example), what do I set it to?  When I go to change it, there is a "browse" button, so I guess I have to browse to an .exe file for some photo editor.  The problem is, I can't find one.  I have Photoshop Express, but I can 't find an .exe for it.  After changing folder security settings, I was able to get into the \WindowsApps  folder  and find the Windows Photos app, but that app can't be started by simply running the .exe.

 

How do I get Bridge back to the behavior it had right after installation, where it would open a photo editor?

 

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1 reply

gary_sc
Community Expert
Community Expert
April 26, 2022

Hi Warren,

 

I can think of several things to try. First, rebuild your preferences. 

Quit Bridge (if running). Just before clicking on Bridge in the Dock or double-clicking the application, for the Mac, press Command-Option-Shift. For PCs, press Control-Alt-Shift. Then open Bridge BUT KEEP your fingers on those keys until you see a window pop up. From the window, choose “Reset Preferences," "Entire Thumbnail Cache”, and/or "Reset Standard Workspaces.” In your case, choose "Reset Preferences."

 

If that doesn't do it (and I think it will), go into your preferences, click on the File Association tab, and then click on "Reset to Default Associations."

 

Note, if you ever click on (say) a PNG, and it opens in your system default viewing program or default photo program, you can go into the window, select PNG, then select Photoshop for the application that will open and let you work on that PNG.

 

Hope this helps, let us know.

 

 

Participant
April 27, 2022

I tried holding down CTRL-ALT-SHIFT while double-clicking the Bridge icon on the desktop.  That opened a window for properties of the Bridge.exe file.  There's nothing there to reset preferences.

 

I tried holding down CTRL-ALT-SHIFT while clicking the Bridge icon in the Start menu (keeping them held down while it started), and I got a dialog "Do you want to allow this app to make changes to your device?", which I think indicates I'm starting Bridge as Administrator.  But then the Bridge window opens as normal - there's no pop-up or place to reset preferences.

 

I went into Edit -> Preferences -> File Type Associations, and clicked the "Reset to Default Associations".  After confirming, it reset them.  They are all 'None'.  So that seems to confirm my initial suspicion that the update wipes out the default file associations.

 

Any way to manually point to an .exe for a photo editor?  It seems a lot of modern apps (including Photoshop Express and Windows Photos) don't have a simple .exe you can double-click; it's something more complicated.

gary_sc
Community Expert
Community Expert
April 27, 2022

Hi Warren,

 

I'm sorry that the rebuilding the Prefs is not working for you, there are times it can be tricky. I know that when you look at things online, they say to double-click, AND THEN press the key combination. That's never worked for me. However, I'm on a Mac, maybe you should try it their way before giving up on it completely.

 

As far as setting each desired file association, that's simple. First, you locate the file type you want to associate with PS (or any other application), let's say JPG. If you click on the right-facing triangle, that's a dropdown menu, and on the very bottom you'll see "Browse." If you select that, you can do a search on your PC for the application(s) that you want to be able to open JPG image formats.

 

However, I would suggest you try rebuilding the Prefs a few more times until you find which sweet spot works for you.

 

Good luck!

 

p.s., sorry it took so long for me to respond, I was out all day.