Bridge won't open fully

This is crazy.  I open Bridge, it loads onto the dock.  I select my drive, there seems to have been some sort of connection but than it fails to respond.  I can not open any files in drive.  I check force quit list and see that Bridge is not responding.  So I force quit.  Try again same thing.  I see I have updates in creative cloud, maybe I need to update first.  I try to update--get alert that I am 3 mos past due.  FALSE.  I can see each monthly payment.  Than it looks like it allowed me to update.  Not even sure.  Still won't respond.  Do a force close.  Won't close.  Won't open.   WORSE, has my computer locked up and prevents me from shutting down.  As an attempt to break this hold I tried to uninstall bridge.  It does not look like I was successful.  Again not sure.  Only know it is still refusing to let go of my computer.  And Bridge is still in the dock.  I tried to contact support.  No easy way for that.  No phone number that I can find.  Is chat really available?

Last chat I did took 2 hours most waiting for the chat.  Similar problem with payment.  Don't know if that is the hang up with Bridge.

Thanks Spencertoo12