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richardb37034231
Participant
August 31, 2017
Answered

Bridge wont recognise Canon EOS on iMac Sierra

  • August 31, 2017
  • 1 reply
  • 500 views

Installed Sierra 10.12.6 upgrade on iMac Adobe Bridge won't recognise image downloads from Canon EOS 5D Mark11. However, before upgrade downloads worked fine on El Capitan.

Help! regards, Richard

    This topic has been closed for replies.
    Correct answer Sahil.Chawla

    Could you try resetting the preferences of Bridge & share the results with us: Troubleshoot Adobe Bridge for errors and freezes

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    September 18, 2017

    Hi Richard,

    Could you please install the camera raw plugin and let us know if it works: Camera Raw installer for Adobe Photoshop CC and CS6

    Regards,
    Sahil

    R
    richardb37034231Author
    Participant
    September 28, 2017

    Hi Sahil,

    Sorry for taking so long to get back to you. I have installed as per instructions. The camera still wont recognise Bridge. Any ideas?

    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    October 10, 2017

    Could you try resetting the preferences of Bridge & share the results with us: Troubleshoot Adobe Bridge for errors and freezes

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