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1MickMick
Known Participant
February 19, 2018
Question

BridgeCC 2018 - Slow navigation in 100% Previews

  • February 19, 2018
  • 1 reply
  • 473 views

Following my recent upgrade from BridgeCC 2017 to Bridge 8.0.1.282 x64

Zooming in to a 100% view of my RAW files is very slow when moving from the full screen preview even when the 100% preview had been created for that photo just a minute earlier - it now takes 6 seconds for an individual file.  Returning from thumbnail view and zooming back in to 100% takes 3 seconds for the zoom to take effect and trying to drag the 100% image around results can result in the image moving only a fraction of an inch before halting or progressing in a series of staggered jerks several seconds apart.

I've tried purging the cache for the selected photo but it doesn't improve the situation. Similarly I've left Bridge in thumbnail view for 10 minutes before returning but navigation at 100% is still very slow even when Windows Task manager shows BridgeCC with low CPU usage of less than 0.5%, no unusual disk activity and no other indication that Bridge is currently undertaking any tasks. I don't have any issues of low disk space on my PC.

This issue didn't occur with the previous version of BridgeCC 2017.

Windows 10 Pro x64  Intel i7 CPU 16Mb RAM

Hoping that you can provide a solution.

Thanks

This topic has been closed for replies.

1 reply

1
1MickMickAuthor
Known Participant
February 23, 2018

I have retried accessing the same photos using BridgeCC 2017 which is still installed on my PC and have no problem when navigating within 100% previews, so it's definitely a problem with BridgeCC 2018.

Any chance of a response from a forum moderator?

Thanks

1
1MickMickAuthor
Known Participant
February 23, 2018

As there hasn't been any response from the forum I've had a long chat session with the support line and they have advised me that this is a bug with Bridge 8.0.1.282 and that I should revert to using BridgeCC 2017 until the next 2018 update.

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