Bug with folder in Bridge

Question

I'm having a problem with a seemly corrupt folder in Birdge. I tried to open it yesterday and now I'm stuck in a loop.  I get an error just saying 'Error' I click on OK and Bridge closes. I have deleted the folder from my computer, but still every time Bridge opens it goes back to the location of the old folder and the same happens again. I have re-installed it twice but still the same problem. Any one else had this issue?

gary_sc · Accepted Answer

Yeah, sounds like you are in a loop.

Please try resetting your preferences, here's how:

Quit Bridge (if running). Just before clicking on Bridge in the Dock or double-clicking the application for the Mac, press Command-Option-Shift. For PCs, press Control-Alt-Shift. Then open Bridge BUT KEEP your fingers on those keys until you see a window pop up. From the window, choose “Reset Preferences," "Entire Thumbnail Cache,” and/or "Reset Standard Workspaces.” In your case, choose "Reset Preferences." If that doesn't work, try resetting all options.

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

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