Skip to main content
B
BaxterBradford
Participant
April 10, 2013
Question

Cache issue with CS6 Bridge

  • April 10, 2013
  • 2 replies
  • 24277 views

I'm getting an annoying issue when I open Bridge in CS6. I am informed that there is a problem with the cache and that I have to go to preferences, purge the cache. I've done this, but get same error message every time I open Bridge subsequent times. It is really slowing down my workflow. Am using latest version. Any ideas please?

Many thanks

Baxter

    This topic has been closed for replies.

    2 replies

    H
    hmltngld
    Participant
    October 7, 2014

    2. Reset preferences, reset the default workspace, and purge the cache.

    Damaged preferences or workspaces can cause unexpected behavior in Adobe Bridge. Purging the cache can fix display issues for thumbnail previews.

    • Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears.

    • Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    You can also purge the cache by doing the following:

    • Choose Edit > Preferences (Windows) or Bridge > Preferences (Mac OS).

    • Select the Cache panel.

    • Click Purge Cache.

    Or, you can manually purge the cache by doing the following:

    • Choose Edit > Preferences (Windows) or Bridge > Preferences (Mac OS).

    • Select the Cache panel.

    • Look at Location and note the path for the Cache folder.

    • In the Explorer (Windows) or Finder, navigate to the Cache folder.

    • Drag the Cache folder to the Recycling Bin (Windows) or Trash (Mac OS).

      kendallplant
      Adobe Employee
      kendallplant
      Adobe Employee
      April 10, 2013

      Hi Baxter, because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Bridge General Discussion forum, where you'll get more specialized help.

      B
      BaxterBradfordAuthor
      Participant
      April 10, 2013

      Thanks Kendall - I'm sure that it's something basic, but whatever it is, has eluded me so far!

      Omke Oudeman
      Omke Oudeman
      Participating Frequently
      April 10, 2013

      First thing to try is restart Bridge holding down option key (mac) or ctrl (win) and choose reset preferences and also again purge central cache from the given options of the provided window.

      If still no luck report back with your system details to get more detailed info about manual deleting the cache file.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices