Camera Raw 13.1 hang and crash in iMac

Forum|Forum|5 years ago
December 24, 2020
3 replies
416 views

iMac: macOS Big Sur v11.1

Adobe Bridge 2021 v11.0.0.83

Camera Raw 13.1

When I edited a raw file in camera raw by sliding Blacks or Whites in Basics, the app hung and crashed iMac. the keybord and mouse lost connection and until iMac restarted.

Thank you for your help.

Crash or freeze

This topic has been closed for replies.

Y

yatheesh k5CF6

Participant

Newly installed PS & CR 13.1.

With Raw files, CR crashing everytime right after first one or two adjustments. The mac has to be restarted as it wont even force quit!

Tried working with Jpeg, seems fine (haven't tested extensively, but just 1 file)

Please advise! Also saw some comment on rolling back to 12.4 version. Can someone please advise how it is done?

Regards,

YN

aubrey1944

Participant

Older versions are here:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

Then just install from the download. It will overwrite the newer version.

aubrey1944

Participant

Same here with 10.14.6 (Mojave). The crash is that the finder and photoshop freeze with the beachball of death. Remote pkill of Finder is no help. Had to completely reboot with a remote login to fix. Happened more than twice and consistently, so it was not a fluke. Same thing happens in Photoshop 2021 and Photoshop 2020. Reverted to Camera Raw 12.4 and no further problems. Did not try 13.0.

aubrey1944

Participant

Additional info: I was editting a Canon CR2 raw file.

E

Edhyde1903

Known Participant

I'm getting similar problems on quite a few of the slide controls.

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