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Christina RJ
Participant
October 3, 2022
Answered

Camera Raw editing is not enabled

  • October 3, 2022
  • 3 replies
  • 719 views

Since Friday 30th of September 2022 I cannot open an image in Camera Raw. I get the message "Camera Raw editing is not enabled. Camera Raw editing requires the purchase of a license for a suitable product". Does anyone have the same problem? I don't have an issue with any other of my Adobe products. I have tried to uninstall Brige and then install it again, but I have the same issue.

    This topic has been closed for replies.
    Correct answer roberta97094293

    I did reinstall Photoshop but it did not help. I eventually got hold of Adobe support and they connected up to my computer. They spent about an hour trying different things and eventually sorted it out. They moved files, reinstalled Camera Raw, reintalled other files. I would never be able to do what they did.

    3 replies

    Chuck Uebele
    Community Expert
    Chuck UebeleCommunity Expert
    Community Expert
    October 6, 2022

    Try reinstalling Photoshop. Bridge is actually a free product that doesn't require a license. 

    roberta97094293
    roberta97094293Correct answer
    Participant
    October 6, 2022

    I did reinstall Photoshop but it did not help. I eventually got hold of Adobe support and they connected up to my computer. They spent about an hour trying different things and eventually sorted it out. They moved files, reinstalled Camera Raw, reintalled other files. I would never be able to do what they did.

      Chuck Uebele
      Community Expert
      Chuck UebeleCommunity Expert
      Community Expert
      October 6, 2022

      Glad you got it sorted out.

        PECourtejoie
        Community Expert
        PECourtejoieCommunity Expert
        Community Expert
        October 6, 2022

        Hello, are you properly connected in the Creative Cloud application?

        Which version of ACR and Bridge?

        roberta97094293
        roberta97094293
        Participant
        October 4, 2022

        I have exactly the same problem. Was working fine and then suddenly started getting the error message last week.

         

          C
          Christina RJAuthor
          Participant
          October 7, 2022

          Hi. Camera Raw is now working on my computer. I found another solution from a user. 
          I went to my Adobe Account, clicked "Login and solution" - then scrolled down to "Active session". Then I clicked "End sessions" once or twice and then restarted my computer. After that Camera Raw worked fine for me. 🙂 
          I hope this can help you too. My Adobe is in Danish, so I hope I got the translation right.

            G
            gianlucam18089686
            Participating Frequently
            October 18, 2022

            Thanks, this worked for me too.

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