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grantg61116541
Participant
February 4, 2017
Question

Camera raw editing is not enabled camera raw requires that a qualifying product has been launched at least once to enable this feature

  • February 4, 2017
  • 4 replies
  • 3524 views

Whenever I attempt to open a photo in Camera Raw for editing through Adobe Bridge, I get an error message saying that Camera Raw editing is not enabled, and that I must launch a "qualifying product" at least once to enable it. It also will not let me open Camera Raw preferences, I get the same message. I have uninstalled and reinstalled and the problem still persists. Does anyone know what qualifies as a qualifying product or if there is a fix to this?

Thanks

4 replies

mariog18069450
mariog18069450
Participant
April 19, 2023

I know this is an old post, but this is the 3rd time after an update that I receive the message about needing a qualifying product.  It happens after updates.  All producets are up to date, machine has been rebooted, things were working smoothly last week.  I've been on the Adobe support line several times, and twice spent over 1.5 hours as they took control of my computer and uninstalled and reinstalled everything (except my Plugins, which I had to do each time) and for 2 out of 3 of those times, there was no resolution.  Today I need to go through 400+ wedding images, and I prefer Bridge & Photoshop to Lightroom, but while ACR works fine from Photoshop, Bridge tells me the not licensed message. 

 

Wierd new thing: I changed the double-click action on the thumbnail to open ACR, and that launches ACR, but using 'Open in ACR' menu item doesn't.  Incredibly frustrated to see this problem for the 3rd time.

 

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    NayaKay
    Participant
    April 11, 2020

    I have been using my Photo Shop 12 for years and I get the message "qualifying product"

    C
    Christyjv
    Participant
    July 12, 2017

    I am still having issues with my Adobe Bridge not letting me edit or even open them in Camera Raw. If I select open in Adobe Photoshop then it will let me make adjustments before opening. It's still a pain. I even went through Adobe Photoshop from Browse in Bridge so it would know that I had a subscription to Photoshop and Bridge still won't work. Frustrating.

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    February 8, 2017

    Hi Grantg,

    Do you have Photoshop installed on your system? If yes then you just need to launch it once.

    Please let us know about the outcome.

    Regards,

    Sahil

    K
    Kate Elizabeth
    Participant
    February 8, 2017

    I just had this same thing happen when I tried to open an image in Camera Raw and so I went to the forum to try to find the answer.   I have a new Mac and just downloaded Bridge, but I do NOT have Photoshop on this computer (I have it in disk form but it's out of downloads). Do I have to have a subscription to Photoshop in order for Bridge to work? (I am just wanting it for light editing, but mostly for organizing my photos.)

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    February 9, 2017

    No, you don't need a subscription you can even download a trial for Photoshop.

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