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marcot31504326
Participant
August 10, 2017
Answered

camera raw failed on start

  • August 10, 2017
  • 2 replies
  • 476 views

For some time I get an error message after three times I load both camera raw in Photoshop that in bridge. At the start of either application repeats the cycle of three loads of camera raw.

This topic has been closed for replies.
Correct answer marcot31504326

Hi Mohit

This mornig I disabled the graphic card option in Photoshop preference and the problem seems resolved.

Thanks for your answer.

2 replies

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
August 14, 2017

Moved to Bridge General Discussion

Regards,

Mohit

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
August 14, 2017

Hi marcot,

You may try resetting the Bridge preferences back to defaults and check if that helps, refer the document: Troubleshoot Adobe Bridge for errors and freezes

Also, share the crash log errors, how to find crash log in Windows: Photoshop Elements Editor Help | How to Find Crash Logs on Windows

Regards,

Mohit

M
marcot31504326AuthorCorrect answer
Participant
August 14, 2017

Hi Mohit

This mornig I disabled the graphic card option in Photoshop preference and the problem seems resolved.

Thanks for your answer.

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
August 15, 2017

Great, thanks for the update.

Regards,

Mohit

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