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ArtQueenClaire
Participant
February 22, 2017
Answered

Can't open NEF files in Bridge

I have CC 2017 with preferences for NEF set for CC 2017.  It shows my camera raw is up to date, but I get an error message that the Camera Raw preferences may need updating?

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ArtQueenClaireCorrect answer
Participant
February 24, 2017

If in Bridge you go to Edit>Preferences>Camera Raw, what version does it show at the top?

Did you use Nikon Transfer?

Using Nikon Transfer is known to corrupt the nikon nefs in such a way adobe camera raw can't open them.


I finally got it worked out.  I downloaded to Camera Raw 9.8. Thanks so much for all your help.

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4 replies

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
February 24, 2017

If in Bridge you go to Edit>Preferences>Camera Raw, what version does it show at the top?

What model Nikon camera are the files from?

Did you use Nikon Transfer?

Using Nikon Transfer is known to corrupt the nikon nefs in such a way adobe camera raw can't open them.

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ArtQueenClaireAuthor
Participant
February 24, 2017

Nikon D3400.  It's a newer model.

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Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
February 24, 2017

If in Bridge you go to Edit>Preferences>Camera Raw, what version does it show at the top?

Did you use Nikon Transfer?

Using Nikon Transfer is known to corrupt the nikon nefs in such a way adobe camera raw can't open them.

Translate
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