Known Participant

Question

Cannot export to PNG format from Bridge: "Unsupported format" error message

Forum|Forum|4 years ago
March 2, 2022
5 replies
1545 views

Does anyone know why I get an "Unsupported Format" when trying to export a PNG using a Adobe Illustrator file by drag-n-drop on a Custom Preset? It works fine when created a custom preset for a JPG. Would love if anyone has a fix for this. Thanks in advance.

Cheers!

Inspiring

STILL an issue.... Bridge 15.0.0.357

Autodidactic Attention Deficit Disordered PolymathLenovo Thinkpad Yoga X1 Carbon Intel i7 Gen11Win11 Pro - Clean install Dec 15, 2024

Participating Frequently

Adobe sucks. No fix yet for this issue yet and to add insult to injury, they jacked my subscrition cost up. White collar criminals...LOL

AdDesigner11595779

Known Participant

same here. same in version 12 before version 13. WTF adobe?

Jesse286022706cvb

Participant

Same here. Is there a solution yet?

Inspiring

Same here, exporting to PNG from Illustrator Files doesn't work in Bridge.

Legend

I am able to confirm this with both Illustrator and pdf files. Adobe engineering would need to look at this.