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26MainSt
Known Participant
Mar 2, 2022 3:13 PM UTC
Question

Cannot export to PNG format from Bridge: "Unsupported format" error message

Does anyone know why I get an "Unsupported Format" when trying to export a PNG using a Adobe Illustrator file by drag-n-drop on a Custom Preset? It works fine when created a custom preset for a JPG. Would love if anyone has a fix for this. Thanks in advance.

Cheers!

6 replies

sleerfnivek
Inspiring
Dec 2, 2024 7:44 PM UTC

STILL an issue.... Bridge 15.0.0.357 

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Autodidactic Attention Deficit Disordered PolymathLenovo Thinkpad Yoga X1 Carbon Intel i7 Gen11Win11 Pro - Clean install Dec 15, 2024
Ben J. Cote
Participating Frequently
Dec 18, 2024 4:56 PM UTC

Adobe sucks. No fix yet for this issue yet and to add insult to injury, they jacked my subscrition cost up. White collar criminals...LOL

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AdDesigner11595779
Known Participant
May 5, 2023 8:11 PM UTC

same here. same in version 12 before version 13. WTF adobe?

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Participant
Apr 16, 2023 4:09 PM UTC

Same here. Is there a solution yet?

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Inspiring
Mar 10, 2023 10:33 PM UTC

Same here, exporting to PNG from Illustrator Files doesn't work in Bridge.

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Legend
Mar 2, 2022 4:13 PM UTC

I am able to confirm this with both Illustrator and pdf files. Adobe engineering would need to look at this.

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