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R
Ralph Adobe
Participating Frequently
June 21, 2022
Answered

Cannot open Bridge 2022 anymore

  • June 21, 2022
  • 1 reply
  • 1181 views

Hi there,

 

since my yesterday's update to MAC Monterey 12.4 , i cannot open Bridge 2022 anymore. Despite an update of Bridge to the latest version, de-and reinstallation of Bridge 2022, i am still unable to open it. It crashes immediately. Bridge 2021 still works fine. Has anyone a clue how to fix the problem? Thks. Ralph

This topic has been closed for replies.
Correct answer David17473252miky

Make sure that you keep on holding CMD-OPT-SHIFT until the window pops up. By the way, on european Macs you will have to press CMD-ALT-SHIFT as there is no OPT key. Good luck.


Still wasn't working - however, I found the solution on another thread - Sophos Anti Virus is blocking it from launching.

 

1 reply

L
Lumigraphics
Legend
June 21, 2022

Have you deleted the preferences? Uninstall/reinstall on the Mac is generally a waste of time- that's a Windows troubleshooting step.

    R
    Ralph AdobeAuthor
    Participating Frequently
    June 21, 2022

    Hi Lumigraphics, i am not sure what you mean. Where shoud I delete the preferences as i am unable to open Bridge?

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    June 21, 2022

    Quit Bridge (if running). Just before clicking on Bridge in the Dock or double-clicking the application, for the Mac, press Command-Option-Shift. For PCs, press Control-Alt -Shift. Then open Bridge BUT KEEP your fingers on those keys until you see a window pop up. From the window, choose “Reset Preferences," "Entire Thumbnail Cache”, and/or "Reset Standard Workspaces.” In your case, choose "Reset Preferences."

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