cannot open Bridge 2025

Forum|Forum|1 year ago
January 9, 2025
2 replies
741 views

I reently installed PS and Bridge 2025. Bridge will not open, When I try I get a message "Program quit because on an unknown error." I am running Sequoia 15.1.1. Sugestions?

macOS

A

Aleke

Community Manager

Hey @akoor!

Is this issue happening with other apps, or is it just Bridge? Have you never been able to open Bridge since installing it, or did it work fine in a previous version? Could you try uninstalling and reinstalling to see if that resolves the problem?

Thanks, Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

wwsumits

Participant

I can solve the problem of Bridge not opening by using Task Manager, finding Bridge which task manager says is open, and closing in Task manager. Then I can open it by clicking on the app icon. Why does task manager say it is still opoen when I cant see it?

Erik Bloodaxe

Legend

Windows I presume. Bridge is running as a background program when this happens, building thumbs and generating previews. It ought to stop of its own accord eventually but yes, you can force quit by ending the task using Task Manager.

L

LAMY2017

Legend

Here's a good resource on adobe.com:

Troubleshoot Bridge for freezes and performance issues

Symptoms

A blank or flickering dialog box
A frozen cursor or screen
An error such as "The application 'unknown' has unexpectedly quit."

You've already done Step 1 (install the latest Bridge).

Step 2 explains resetting preferences, Standard Workspaces, and Purging the Entire Thumbnail Cache.

Read through the entire procedure before embarking on this arduous task.

Larry

Symptoms

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