Participant

Question

Cant eject hard drive because Bridge is holding it hostage.

Forum|Forum|7 years ago
April 16, 2019
36 replies
5828 views

I try to eject the hard drive from Bridge and nothing happens.

I have to close Bridge entirely to be able to eject the hard drive from finder once Bridge has been open and browsed said hard drive.

I've been searching the forums for a similar problem/solution, but haven't found anything.

Can anyone point me towards a solution to this? I really like using Bridge over finder, but this but drives me up the wall.

Show previous replies

Jools808080

Known Participant

For whatever reason, I can't see the latest replies to this thread (even after re-logging). So, just to re-iterate: The option to launch Bridge at login seems to be the source of the problem. I just tested it and when disabling this in Bridge I could eject my external drive directly from Bridge.

My testing approach

Step 1:

Bridge had autostarted. I connected a USB key. Didn't interact with the USB key (didn't copy anything to or from the key). Ejected from Bridge successfully.

Step 2:

Reconnected USB key, copied a file to the key. Tried ejecting the USB key from Bridge, but got no response from the application. Tried to eject the USB key from Finder, but the error from the OP screenshot appeared.

Step 3:

Deactivated "Start Bridge at login" option from Bridge preferences. Restart. Launched Bridge manually. Connected USB key. No interaction. Ejected successfully from Bridge.

Step 4:

Re-connected USB key. Copied files to the USB key via Bridge. Ejected USB key from Bridge successfully.

Conclusion

It appears that the Autostart function is interfering here.

Disclaimer

As mentioned in my opening paragraph, I can't see the thread I had with user jbm007 anymore. Maybe it was removed? If this is a duplicate post, please feel free to remove it.

Jools808080

Known Participant

Correction:

This only worked once. An hour later I tried again and we are back to Bridge holding the USB key hostage.

J

jonathanu5375515

Participating Frequently

I'll add that I have been havinging the same problem for months now.

The only way to eject the disk is to quit bridge!

Yes, please pull up your socks Adobe

jbm007

Community Expert

Quick question.

Does anyone have Bridge installed to open on Login or reboot?

Jools808080

Known Participant

Yes, I do. Recently added it to my autostart items again.

P

pehs22091903

Participant

Hi Tony, did you get an answer from Adobe on this issue? Its November and Adobe 2020, problem still there.

preditorj40153117

Inspiring

I was just about to post the same issue.
In order to eject the drive, you have to close Bridge 10.0.2.131 and then eject via finder.
that is not typical behavior for this application

N

naomiphotography

Participant

I have the same problem too, even when I close the finder it still does not let me eject my hard drive. I have closed every single program on my computer so there is no programs 'using' the hard drive and yet the error message still appears

Chuck Uebele

Community Expert

Okay, that's not right then. I'm on Win, and don't bother ejecting drives, never had an issue with not ejecting one.

P

pehs22091903

Participant

Yes, Please solve this issue on Mac, its has been like that since Day 1, unable to eject external drive on Mac Finder and unable to eject using Bridge as well. Have to close Bridge totally for it to work. Its November.

Akash Sharma

Legend

Hi TonyR12345,

We're sorry that you're facing problems ejecting your external hard drive safely after you close Lightroom. Could you please let us know the exact version of Bridge CC you're using?

Does Bridge still run in the background after you close it? (check in the Activity monitor to check this and kill the open task)

Thanks,

Akash

T

TonyR12345Author

Participant

Hello,

You're misunderstanding the problem.

I don't use lightroom (it's not even installed on my machine).

I want to be able to eject the hard drive in Bridge:

but I get the error above.

The only way I am able to eject the drive is to completely quit bridge and then eject the drive.

I don't want to have to quit bridge every time I want to switch drives. I didn't used to have to do this.

Also, if it helps: I'm on the newest update of Adobe Bridge CC 2019

Chuck Uebele

Community Expert

Have you tried making sure the active folder in Bridge isn't one on your external hard drive? Select a folder on your internal HD and try it.

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