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Participant
June 22, 2022
Question

Cant import photos/videos from Canon EOS R

  • June 22, 2022
  • 1 reply
  • 244 views

I have just bought a brand new Canon EOS R. I've been taking a few tets photos and videos and when I try to import them, the files say they dont support the format.I've never had this issue before and I'm at a loss on how to fix it. Tried looking it up and have found nothing. I can import JPEG format but not RAW. 

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1 reply

gary_sc
Community Expert
Community Expert
June 22, 2022

What version of Bridge are you using?

 

The EOS R format is fully covered with current versions, what version are you using?

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

 

 

Participant
June 22, 2022

Oh shoot, I'm sorry. I didn't realize I was in the Bridge forum! 

gary_sc
Community Expert
Community Expert
June 22, 2022

As long as you are here, what version of Adobe software are you using?