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Participant
May 6, 2020
Question

Cant open my RAW Files in CS5 or Bridge

  • May 6, 2020
  • 1 reply
  • 267 views

PLEASE HELP

 

I have cs5 and a Mark iii and was opening my RAW files fine for all these years then upgraded to

Mark iv and when trying open the RAW files in Bridge or cs5 there is an error message that says: The Photoshop Camera Raw plug in did not recognise the format of one or more of the files. If these files arevfrom a camera you may need to update your version of the photoshop Camera Raw plug in.

 

When I try open in Photoshop the message says: Could not complete your request because the file appears to be from a camera model whixh is not supported by the installed version of camera raw.

 

I have tried to update and now the error messaage comes up for both cameras and all my RAW files

 

I can still open and work on Jpegs

 

Please HELP! 

 

This topic has been closed for replies.

1 reply

gary_sc
Community Expert
Community Expert
May 6, 2020

Hi Jaseysmaree,

 

First off I have no idea which camera you have. Most cameras provide a Mark I, Mark II, etc. so I've no idea if you have a Canon, Olympus, or what.

 

Also, the CS5 set was released ten years ago. Please do not buy a new computer or that set will fail. Both by the hardware and by the OS.

 

The only think I can think of is that you download the DNG Converter and convert all of your raw images into DNG images (FWIW I do that for all my images anyway and has nothing to do with your current need. I just think it's a good thing to do.) By making your raw images into DNG images, you are sidestepping the whole issue of the need for updated ACR plugins.

 

https://helpx.adobe.com/photoshop/using/adobe-dng-converter.html

 

Lastly, after 10 years you've certainly gotten your moneys worth out of those applications, you might want to consider getting the latest versions, you'd be amazed at how much improvement you'll see in your images. One time I was looking for a travel tripod and was holding a $50 unit. The salesman looked at my camera and then the tripod and asked me why I would put a camera worth thousands on a tripod that was $50? I then bought a $300 tripod and have loved it ever since. My point is why would you buy a new Mark III (whatever camera) and rely upon 10 year old software to process your images? 

 

It's your business and your money, just asking...