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Participant
October 24, 2017
Question

Collections removed upon update to CC2018

  • October 24, 2017
  • 2 replies
  • 357 views

Hi,

I've just updated Bridge to CC2018 & upon the first launch I was asked if I wanted to import settings from the previous version (I opted for 'yes').

However, any Collections I had created in CC2017 have now disappeared. I don't see an option to import them (nor can I find them on the system)... are they lost forever or is there some way I can retrieve Collections created in a previous version?

(I'm using a Mac running OSX El Capitan).

Thanks,

Kieran

    This topic has been closed for replies.

    2 replies

    Kevin Stohlmeyer
    Community Expert
    Community Expert
    October 25, 2017

    It may have but that seems odd on Adobe's part. Do you have a time machine backup that you can revert to?

    Participant
    October 25, 2017

    I will look at that alright, thank you for the suggestion... but certainly I was surprised that the update process didn't at least warn about the possibility of losing  collections. I'm a bit disappointed by it, it is an inconvenience - but I'll get past it  ;-)

    Stephen Marsh
    Community Expert
    Community Expert
    November 2, 2017

    Just to be clear - change the bit in red to your account/username:

    /Users/<your-username>/Library/Application Support/Adobe/Bridge CC 2017/Collections

    /Users/<your-username>/Library/Application Support/Adobe/Bridge CC 2018/Collections

    Kevin Stohlmeyer
    Community Expert
    Community Expert
    October 24, 2017

    Check your resource folder:

    /Users//Library/Application Support/Adobe/Bridge CC/Collections/

    and make sure they are in the proper folder.

    Participant
    October 24, 2017

    Thank you for your response.

    However that folder does not exist on my machine. (neither did I delete it!)

    Therefore I assume that the upgrade removed that folder???