Participant

Answered

Color settings won't sync/stick in CC 2019 Apps [macosx 10.14]

Forum|Forum|7 years ago
October 15, 2018
22 replies
24210 views

Upgraded to the new 2019 Versions of the CC apps today, but I am unable to sync the color settings across apps. Also, the color setting do not stick within the individual apps. I update the universal color settings in bridge and apply, if I quit and relaunch bridge the color settings indicate they are not synced.

If I open Photoshop, Illustrator, InDesign the color settings are indeed not synced. I can manually update the settings in each app, but as soon as I quit, and relaunch, each app, the color settings have reverted back to their 'defaults'.

I have deleted all CC applications and data, run the CC Cleaner app, reinstalled CC from scratch and the color setting issue still remains.

This behavior isn't happening with the 2018 versions of the apps. I can set a global color setting in Bridge and it will apply to all apps.

The apps maintain the color setting between quit and relaunch.

Mainly just curious if anyone else has seen this behavior?

Correct answer Thijs de Leeuw

I think I got it working after trashing the color preferences.

Delete this file:

ACEConfigCache2.lst

Located:

/Users/yourusername/Library/Preferences/Adobe/Color

Same/other threat :

Creative Cloud 2019 - Not respecting color settings

Show previous replies

A

andreast55769457

Participant

Hi tgiadd,

In your Finder click “alt“ while clicking “Go“ in the menu. Than the “Library“ will appear in the dropdown.

Delete this file under the path described above.

For me I found a solution: Making all settings in Indesign/save this settings/synchronize in Bridge – that's it.

T

tgiadd

Participant

There wasn't a problem with finding Library (either the main one or the User one). It was quite simply that file didn't exist. After opening and closing Bridge etc. I then used Path Finder's search and this time did find the file (created just after 2pm today – 15mins ago my time). I then followed this page: Error: "Suite Color Management is not enabled" | Adobe Bridge CS3, CS4, CS5 (in particular point 4 relating to resetting the Bridges' cache, as this helped in terms of resetting the 'connection' across illustrator, Photoshop AND Indesign :-).

T

tgiadd

Participant

The suggested fix doesn't help me with the same problem. I don't have this file in my system 'ACEConfigCache2.lst'. I'm on a Mac, and don't have the path mentioned doesn't correlate to my file structure. Looked in /Users/(my-username)/Library/Application\ Support/Adobe/Color, but not there. Did a search for it, and drew a blank too.

E

ellephillipsdesign

Participant

I don't have a file with that name for the color preferences. I don't even have that path (Adobe/Preferences/Color/) available on my system. Any other workarounds??

N

nthen

Participating Frequently

I was on phone with Adobe "tech support" for 2 hours last night.

Was about to create a new profile just now, when I decided to look at forums.

Thanks Thijs de Leeuw!

AlcoFloo

Participant

Hier werkt het ook weer, bedankt Thijs

Works again, thanks Thijs

Thijs de LeeuwCorrect answer

Participating Frequently

I think I got it working after trashing the color preferences.

Delete this file:

ACEConfigCache2.lst

Located:

/Users/yourusername/Library/Preferences/Adobe/Color

Same/other threat :

Creative Cloud 2019 - Not respecting color settings

R

randomtask1

Inspiring

Thanks Thijs de Leeuw. This worked for me :-)

Delete this file:

ACEConfigCache2.lst

Located:

/Users/yourusername/Library/Preferences/Adobe/Color

Mayestro

Participant

Hello, same Problem here, i think it comes from the Bridge and from import of older Settings...

II've written an AppleScript, just customize the Settings-Name and put it into InDesign's Startup-scripts-Folder:

tell color settings

set enable color management to true

set CMS settings to "ISO_Coated_v2__Adobe_RGB"

set accurate LAB spots to true

end tell

G

geshons

Known Participant

It's bridge. Went back to InDesign 2018 but same problem: No more Softproof possible. After deinstalling Bridge 2019 it was fine.

AlcoFloo

Participant

Here same problem.

Via time-machine old version of bridge 2018 installed with the new 2019 version of CC.

Is working as long as the CC programs are working. After restart no sync anymore.

Derek Holiman

Known Participant

Let me jump on too. Same problem.

MacOS Mojave 10.14

MacBook Pro Touch Bar

G

geshons

Known Participant

What a pity! Back to 2018 … And hope Adobe will answer someday :-)

marieb61482377

Participant

How do I roll it back? I dont have that path or that file to delete so need to try this.

R

randomtask1

Inspiring

Exact same problem.

Closed all apps other than Bridge. Edit/Colour Settings - Not Synchronized.

Click on Europe General Purpose 3 and then click Apply just closes the window.

Open Edit/Colour Settings - and still Not Synchronized

Open Indesign, Edit, Colour Settings, keeps defaulting to 'Emulate Adobe Indesign 2.0 CMS off'.

I change it manually to 'Europe General Purpose 3' when all other docs are closed. Resets after close and open the app again.

Illustrator the same but changes to Emulate Illustrator 6.0

macos 10.13.6

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