Comments missing from get info from folders made in Bride Adobe / Mac colab
I had hundreds of files .png’s and .jpg’s I was pasting comments in the get info (command i) in Mac OS Ventura 13.1
When I created folders in adobe bridge 2023 in order to organize the files it removed all my comments from the get info metadata.
I have open cases with both Senior level advisor at Apple and Adobe.
I recreated the test by following these steps. You can too if you have had this happen to you.
-Make 2 files “Bridge Test 1.jpg” “Bridge Test 2.jpg”
-I paste the comments in both files
-Close the get info.
-Make 1 folder in finder
-Make Test folder in finder. Put “Bridge Test 1.jpg” in finder folder
-Get info on “Bridge Test 1.jpg” comments are there (not deleted)
-Make folder in bridge. Move file “Bridge Test 2.jpg” into folder
-Get info on “Bridge Test 2.jpg” comment are there comments are gone!
Is there any way to recover the comments in the get info files or are they gone forever? I was hoping it was buried in a system preferences file somewhere.
Also it would be great if apple and adobe could work together to find a solution so that metadata is safe.
Thanks!
