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Participant
October 25, 2008
Question

CS4 bridge... enabling camera raw??

  • October 25, 2008
  • 56 replies
  • 59969 views
I just installed CS4, and get the following when trying CTRL-R:

"Camera Raw editing is not enabled.
Camera Raw editing requires that a qualifying product has been launched at least once to enable this feature."

What the heck qualifying product is supposed to be launched, and how can I enable RAW in Bridge?
    This topic has been closed for replies.

    56 replies

    March 23, 2009
    Ramon

    Since this is a Windows Bridge Users Forum there is no reason to provide the path for Mac. There is another forum to address Macintosh questions.

    Before you get huffy about wrong information make sure you have the correct information.
    Ramón G Castañeda
    Inspiring
    March 23, 2009
    Mansi,

    I've tracked you down here to make you aware that you left bad information in the Bridge Macintosh forum.


    Bad advice, bad information. >:(

    There is no such thing as a "CameraRaw.8bi" file in the Mac world. That is a Windows file.


    You mean Camera Raw.plugin

    Additionally, you gave a wrong path! The correct path is

    Mac: HardDrive/Library/Application Support/Adobe/Plug-ins/CS3/File Formats/

    Please don't give bad information when you don't know what the heck you're talking about. >:(
    Participant
    March 23, 2009
    Hi,
    You can download the 5.3 Camera Raw Update for 32 and 64 bit and put it manually at the following locations-
    C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\CS4\File Formats
    C:\Program Files\Common Files\Adobe\Plug-Ins\CS4\File Formats
    OR
    You can run the Help->Updates for your Product and chose Photoshop Camera Raw in Updater Preferences.

    Please reboot your computer after updating Camera Raw to 5.3. Check that Bridge is not in the Hide mode.
    Launch Bridge. Thereafter, the Camera Raw Preferences should work fine.
    Participant
    February 25, 2009
    Yes, I also have this problem as well. And have tried all the fixes posted as well.
    And now a new one where Bridge will not read previous nef/raw files from a folder. But it will from a new folder not accessesd yet.
    I tried cntl/bridge at start up, purging the cache and moving the folder.
    Any ideas?
    Keith
    Participant
    February 15, 2009
    It's been awhile.I think there is a conflict with CS4 and Vista concerning CS4 install as the administator. That's how I got it to work for me.

    Mike
    Participant
    February 12, 2009
    I uninstalled and reinstalled and it fixed this problem caused by loading the ACR 5.3 RC, in the past I've had to go to a full reformat :-(
    Participant
    February 12, 2009
    I notice that no-one has posted to this thread for two weeks now. Did everyone resolve their problems or are we still waiting for a fix from Adobe?

    Regards,
    Steve C
    Participant
    January 31, 2009
    I did a re-install of Photoshop CS4 on 2 different computers. 32 and 64 bit vista.I got camera raw editing thru bridge to work finally.This is what I did:
    Downloaded install to desktop.
    Right click to properties to security to administrator and edited permission for full control.(also done for user name).

    I took ownership of the program using this tweak.

    http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/

    Then I ran the install program as an administrator(right click)
    Updated Photoshop CS4.
    Crossed my toes and fingers and it worked!!
    Still get the scratch disc error when setting preferences though.
    Again worked for me on 2 different computers.
    Participant
    January 29, 2009
    My CS4 was fine till I installed the ACR 5.3 RC then this nonsense started up, same as everyone else. In the middle of reinstalling to see if it helps.
    Participant
    January 16, 2009
    Hi, I had some experiences that may help. Am now able to edit camera raw preferences and open in camera raw 5.2. A license issue apparently was causing problems.

    I purchased a new computer with Vista 64 bits and deactivated Photoshop CS4 (32 bits) on my old computer and installed it on the new computer. I successfully activated CS4 on the new computer. But there were problems with the 64-bit version.

    When Bridge was open I could bring a raw file into camera raw (camera raw window now states that it is version 5.2) by double-clicking on its thumbnail. I could then edit the file in camera raw and open it in Photoshop and further modify it there. I could also open a camera raw file through Bridge by selecting it and using the file command to "open with". The only choice under that command is "Adobe Photoshop CS4 (default).

    If I selected a file in Bridge and use the command through the file menu to open the raw file in camera raw, I got a window that stated "Camera Raw editing is not enabled. Camera raw editing requires that a qualifying product has been launched at least once to enable this feature." I get the same error message if I attempt to edit camera raw preferences.

    If I opened up file Explorer and select a raw file and double-clicked on it, the file opened up in camera raw version 5.2.

    If I opened up the 32-bit version of Adobe Photoshop CS4, I was able to open up raw files by using the command "open in camera raw." I was able with that command to simultaneously open several raw files into camera raw.

    I tried various fixes for the 64-bit version such as successfully updating through the update choice on the menu and when that did not work downloaded the camera raw version 5.2 files and manually put them into place. The fixes did not work.

    I had prepared an e-mail to Adobe Photoshop help when I decided to run Photoshop again on my new computer. While I was working with a file in Photoshop, a screen came up stating that I had only 29 days remaining on my new computer for using Photoshop because I was using Photoshop CS4 on two other computers.

    I went to the old computer and found that Photoshop CS4 had re-activated itself-- possibly because preferences in it were for Bridge to start up with logon. When I had deactivated Photoshop CS4 on the old computer, I had let it retain the serial number on the old computer.

    I called customer support at Adobe and was connected with someone in India. To my astonishment when I asked for help in correctly deactivating Photoshop on my old computer and keeping it from becoming active again, he said that that was a technical issue. He wanted to arrange for me to be able to run Photoshop on three different computers. At least that is what I think he wanted. It was very difficult to understand him. I could understand the words but what he said didn't seem to make sense. For instance at one point he referred to my Photoshop as version 11 and we had an argument over whether or not I had CS4 or version 11. He wanted me to select menu items that did not exist.

    I finally gave up and said goodbye to the gentleman in India. I then again deactivated Photoshop on my old computer and this time told it to remove the serial number. I then attempted to restart Photoshop on my old computer and was told that it was not licensed.

    Then I started the 64-bit version on my new computer, and everything worked properly.

    Sorry for the long e-mail, but people with problems might want to be sure that Photoshop did not reactivate itself on an older computer -- as weird is that sounds.