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Sandy27239270ouhp
Known Participant
November 29, 2022
Question

Curious as to why Photoshop 2023 24.0.1 will every now and then jump to backgroud behine other apps

  • November 29, 2022
  • 1 reply
  • 579 views

Hi, having a strange problem that happens several times a day, that I will be retouching an image, and all of a sudden, I am not facing photoshop, even though I was working eg with clone too on something say in the middle of the image, not near the edges, and next thing am not looking at Photoshop, but whatever program I have behind is now to the front. and I have to either Command-Tab (M1 imac) to bring it back to the front, or mouse down to the menubar I have at the bottom of the screen.

 

very disconcerting... and puzzling.. don't know why.

 

only on the rare occasion that I have not yet saved the image I am working on, will it crash photoshop.

 

I breaks my concentration...

 

any clues...??

 

I mainly have Music playing in the background. 

 

Regards, Sandy

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1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
November 29, 2022

Hi there, I've tried using Photoshop with a music service in the background & I could not recreate this during my test.

What version of macOS are you working on?

 

You can go to Preferences > File Handling & set up Auto-save.

 

Ensure there are no stale preferences in your Photoshop. Go to the location of the preference folder mentioned below and rename it to backup. 

https://helpx.adobe.com/photoshop/using/preferences.html

 

  • macOS: In the Finder, hold down the Option key when using the Go menu > Library > Go to Preferences/Adobe Photoshop [version] Settings
  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2023 > Rename > Adobe Photoshop 2023. old)

 

These changes will give a fresh start to Photoshop as a fresh install & you'll have to set up the auto-save settings again.

Let me know how it goes. Thanks!
Sameer K

S
Sandy27239270ouhpAuthor
Known Participant
November 29, 2022

 

 

Hi, while I am sure you are correct. the last ti,e I renames a folder in the Applications and systems folder, I ended up in a nightmare situations, that has put me off doing any such high teck stuff ever again.

 

I deleted the Photoshop 2022 (folder and and all it files by uins the Adobe un-install) and the Bridge 2023 (Folder and Files by using the Adobe un-install) (only using Bridge 2022, see questions in another posting) BUT the same thing happened when I was using Bridge 2023...  I would be happily photoshopping along and blink it of to the background. (Never happen on my old 27" imac, but that was running HighSierra and CS 6... the problem is my new iMac M1 is so dam fast that the switch is instant... that is why I say it is disconcerting, and I have to chest that it has not quit. (had that happen a few times also, and that has put by blood pressure at stroke level, having worked hours on a image... but we have all been there. regards, Sandy

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