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earlh81089473
Participant
September 24, 2018
Question

Disappearing applications: The specified volume could not be found

  • September 24, 2018
  • 2 replies
  • 433 views

All my application files have disappeared; attempting to open from shortcuts on desktop gets message that "The operation could not be completed. The specified volume could not be found." This applies to all creative cloud apps. The Creative Cloud Installer cannot be opened; I get the same message. Any suggestions?

    This topic has been closed for replies.

    2 replies

    H
    holtwebbart
    Inspiring
    November 2, 2019

    I just updated all my CC applications and I've been having similar issues. Shortcuts have been disappearing then reappearing. Apps have been stalling and popping up strange error messages. I've been getting the same error message you're getting trying to use Bridge 2019. I thought the problem might be a corrupted download, so I uninstalled and then reinstalled but the problem persisted. So, I went back to Bridge 2018 (which I kept on my computer) but it had the exact same problem.

    Same thing with Photoshop. I had a file open, went to open another file and all the files and folders are greyed out.

    I'm using Mac OS 10.14.2. I'd supply the Bridge version numbers, but I can't get anything to open.

    I'm reaching out to adobe now.

    melissapiccone
    Community Expert
    melissapicconeCommunity Expert
    Community Expert
    September 24, 2018

    You are attempting to open from shortcuts, are the applications actually installed? Can you find them and open them?? Sounds like everything has been deleted.

    Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
    E
    earlh81089473Author
    Participant
    September 24, 2018

    I tried opening from the application folder, but no luck. The creative

    cloud installer (dmg) will not open, either. I am using a MacBook Pro and

    the latest operating system. Thanks for responding.

    On Mon, Sep 24, 2018 at 11:28 AM melissapiccone <forums_noreply@adobe.com>

    melissapiccone
    Community Expert
    melissapicconeCommunity Expert
    Community Expert
    September 24, 2018

    Are they actually there, in your applications folder? I would download and install Creative Cloud.

    Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
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