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Yammer
Inspiring
January 30, 2018
Question

Disappearing thumbnails

  • January 30, 2018
  • 2 replies
  • 984 views

Anyone else seeing intermittent generic thumbnails in Bridge?

If I had to guess, I'd say it was a handful of the raw images I'd been working on in the previous session. I can fix them by selecting them and right-clicking Purge Cache for Selection, but it's a pain in the neck to keep doing this.

Seems to have started since moving to CC 2018.

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    2 replies

    Michael J. Hoffman
    Community Expert
    Community Expert
    February 1, 2018

    Is it possible you may have changed your settings for thumbnail generation? See the choices in the toolbar:

    Mike

    Yammer
    YammerAuthor
    Inspiring
    February 1, 2018

    No. It's set to the same as in your screenshot.

    Yammer
    YammerAuthor
    Inspiring
    January 30, 2018

    PS. It just happened to me again, so I found a few images' thumbnails in the cache. They're fine. For some reason, Bridge won't display perfectly good thumbnails until you purge the images' cache.