Participating Frequently

Answered

Doesn't Bridge support .HEIC?

Forum|Forum|8 years ago
December 11, 2017
10 replies
28086 views

I use Bridge as my main photo viewer, but when I tried to view my iCloud photos the other day, I noticed that I couldn't open any of them, because they are now all syncing over in .HEIC format. Doesn't Bridge support this format?

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Correct answer Deepak_Gupta1

Hi Michael,

To support HEIC/HEIF files preview in Bridge on your Mac 10.13 machine, please install latest version of CameraRaw and Bridge CC 2018.

Then you will be able to preview the HEIC/HEIF files in Bridge.

Thanks,

Deepak Gupta

A

Ashmit Singh

Adobe Employee

Hi,

We are excited to announce the release of Adobe Bridge 2025 (Version 15.0.0.397).

This update introduces support for .HEIC and .HEIF image file formats for Windows, along with various other fixes and improvements.

Please try out the latest release and share your valuable feedback with us.

For more details about the release, please visit:

What’s New in Adobe Bridge 2025

Fixed Issues

Best regards,
Bridge Team

L

Lumigraphics

Legend

Except it requires buying the codec from Microsoft. Many of us are on corporate machines with no access to the Microsoft Store to buy things.

A

Ashmit Singh

Adobe Employee

.

M

MazStudios

Inspiring

When will the overall scrolling, moving and what-not-performance in content panel be on par with V12?

we still haven't heard from you when and if this can be fixed?

please reply.

T

Tanu Goel

Adobe Employee

Hi,

We are happy to announce the release of new Adobe Bridge 2025 Beta build(Version 15.0.0.328). This release has support for .HEIC and .HEIF image file format with some other fixes.

We would love for you to try it out and share feedback. For more details, please refer to the community post : https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-15-0/td-p/14822...

Regards,
Bridge Team

M

MazStudios

Inspiring

When will the overall scrolling, moving and what-not-performance be on par with V12?

we still haven't heard from you when and if this can be fixed?

please reply.

M

Madame Pipa

Participant

Hi @Deepak_Gupta1,
is it me, my machine or why can't I still have previews for .heic-images on my WINDOWS machine?
Is it a bug, is there a patch, or do you know of any workaround for the .heic preview-function for a WIN-system?
thanks in advance.

T

ThreeOneEightFourTwo

Participating Frequently

@Phibbele,

Did you install HEVC Video Extensions, published by Microsoft Corporation, from the Windows Store then purge the cache for your HEIC images?

rodrigounda

Known Participant

2023. Windows 10. Bridge 13.0.3.693...

Still doesn't work

jodk9

Participant

Hi, I know this is an old post, but as I got here still looking to resolve the same old issue I'd like to share what worked for me: installing copytrans made it possible to view images in explorer, bridge and also to convert them if so desired . Be aware jpegs are about twice as large and it takes some time to convert batches, but it is possible. This is on windows 10.

T

Tom240753562vv2

Participant

I had the same issue. After Bridge showed the file format as unsupported I installed the codec and restarted the app. The files were still shown as unsupported even though they could be viewed from Explorer.

Bringing up the context menu for one of the images in Bridge, I saw there was a 'Purge Cache for Selection' option. That resolved the issue, and I needed to do it for all remaining files (select all and then choose the context menu option). I hope that helps.