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michaelrhodes
Participating Frequently
June 14, 2017
Answered

Downloaded Adobe Bridge CC and nothing happens when I click on it!

  • June 14, 2017
  • 2 replies
  • 395 views

I have downloaded Adobe Bridge CC onto a PC running windows 7 professional. The programme is there when checking on the control panel BUT whenever I click on it NOTHING happens. I try to "browse in bridge" from Photoshop CC and NOTHING happens. I had this issue 388 days ago and gave up and went back to CS5 BUT was persuaded by a friend to invest in the Adobe CC - it's really puzzling that it simply doesn't work! I may have to cancel my subscription again if I can't get bridge to work.

    This topic has been closed for replies.

    2 replies

    Atul_Saini
    Community Manager
    Atul_SainiCommunity Manager
    Community Manager
    June 22, 2017

    Hi michaelr59155143,


    Sorry that you are unable to use Adobe Bridge CC on Windows 7 Professional machine. It looks like Adobe Bridge CC is already installed on your machine, however, it is unresponsive. I would like to know if you have tried the steps provided by Kglad and what were the results.

    I am also moving this thread to Bridge General Discussion forum, so that if needed, our community experts may assist you further on this.

    Thanks.

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    June 14, 2017

    reset your preferences -   https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

    [moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]

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