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K
kwghostship
Participant
April 30, 2018
Answered

Dynamiclinkmediaserver is prohibiting me from altering files

  • April 30, 2018
  • 4 replies
  • 7266 views

Latest version of Bridge CC 8.0.1.282 x64 on Windows 7 machine won't let me rename, move or delete WAV or MOV files!  If I attempt to delete from Windows explorer I get a message  that  the operation cannot be performed because the file is open in dynamiclinkmediaserver.exe!

If I go to task manager and kill the process (which is taking up a huge amount of resources) I can then work with the file, but Lightroom Classic CC or Bridge CC will not play any video files until both are restarted. 

Any ideas??

This topic has been closed for replies.
Correct answer Alex-Walker

I found that the process was locking my audio files, so I disabled the automatic playback of previews in the settings

 

Uncheck:

Edit - Preferences - Playback - Audio - Play audio files automatically when previewed

4 replies

O
oinha
Participant
July 10, 2024

Today, in 2024, I landed here as I was unable to move video files by dragging them from Adobe Bridge to another folder (in Explorer, Win11). Reason being "The action can't be completed becausethe file is open in dynamiclinkmediaserver.exe".

 

Leaving solution here in case somebody else in the future is facing the same problem:
Don't grab (click-and-hold) on the video thumbnail itself (displaying video content). Instead, grab on the grey area outside the actual video thumb, or the filename.

 

Extremely simple solution, but took a while to realize that the horizontal cursor movement that previews video frames, is naturally same as preview (video in use by dynamiclinkmediaserver).

P
Phil Wolstenholme23
Known Participant
November 7, 2024

I'm current unable to resave a a GIF file for my website due to the same problem. WTF? I have no applications open other than Photoshop, and Windows won't even let me delete the file to resave a new one with Photoshop closed! Anyone have any ideas? This is really wasting my day.

P
Phil Wolstenholme23
Known Participant
November 7, 2024

Ah, it's finally let me delete the file. Baffling...:(

A
Alex-WalkerCorrect answer
Participant
December 2, 2021

I found that the process was locking my audio files, so I disabled the automatic playback of previews in the settings

 

Uncheck:

Edit - Preferences - Playback - Audio - Play audio files automatically when previewed

    MessalaCiulla
    MessalaCiulla
    Participant
    September 11, 2020

    I'm my case the problem was Adobe Bridge preview that caused dynamiclinkmediaserver.exe to prevent me to erase or move the file. I've closed bridge and tried again using Windows Explorer and it worked.

      jbm007
      Community Expert
      jbm007Community Expert
      Community Expert
      September 12, 2020

      dynamiclinkmediaserver service is known to just hang around in memory.

      Short cut to taskmanager helps.

       

        Deepak_Gupta1
        Community Manager
        Deepak_Gupta1Community Manager
        Community Manager
        May 1, 2018

        Hi,

        Dynamiclinkmediaserver help in preview and playback of Video files. Seems like the video preview generation for your files is taking too long, and hence the video files can not be altered. Generally, this issue goes away once you restart your machine.

        Can you please suggest

        1. What is the size of individual video files

        2. What is file format.

        3. Can you share one sample file with us to investigate.

        4. Do you have other Adobe products (Adobe Photoshop, Adobe Premiere Pro, or Adobe After Effects) also installed on this machine. If yes, what is the version of these products.

        Thanks,

        Deepak Gupta

        K
        kwghostshipAuthor
        Participant
        May 1, 2018

        The video files range, but aren't too high 15-30mb in *.mov formats.  I have separate audio files, around 10mb in *.wav format.  I have the entire CC suite with Acrobat DC, Bridge, Lightroom classic, Photoshop, Premiere Pro, After Effects, Audition, Indesign and Illustrator installed....all up to date latest versions as of last week. 

        The problem I have is if I go into Bridge to delete, move or rename a *.wav file it won't let me because (file is running in dynamiclinkmediaserver.exe).

        Prior to last week's CC updates I didn't have this issue. 

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