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Participating Frequently
June 22, 2021
Answered

enhance requires a graphics card with metal support

  • June 22, 2021
  • 2 replies
  • 2789 views

Hello, 

I can't enhance anymore in bridge? 

enhance requires a graphics card with metal support.

I use it every day but today...

 

This topic has been closed for replies.
Correct answer Swati Agarwal

Big Sur and last version 11.1.0,175


Hi @Cezar5C54 
Could you please check
/Users/USERNAME/Library/Application Support/Adobe/CameraRaw/GPU/
if there is a TempDisableGPU2 file inside the Camera Raw folder. It may be in a subfolder.If so, try deleting the folder and relaunching.The presence of this file means that the app probably crashed sometime in the past when launching.

https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html 

Thanks,

Bridge Team

2 replies

Cezar5C54Author
Participating Frequently
June 24, 2021

Someone? I really need to use this application again 

Known Participant
June 24, 2021

Very strange, Radeon Pro 560X is fully supported by Metal tecnology.

Have you tried to fully reboot your machine?

What version of Adobe Bridge and macOS are you using?

Cezar5C54Author
Participating Frequently
June 24, 2021

Big Sur and last version 11.1.0,175

Legend
June 22, 2021

What computer do you have? What version of macOS?

Cezar5C54Author
Participating Frequently
June 23, 2021
Screenshot_2021-06-23_at_11-23-54_AM.png
Cezar5C54Author
Participating Frequently
June 23, 2021

MacBook Pro (15-inch, 2018)

 Processor: 2.6 GHz 6-Core Intel Core i7

Memory: 16 GB 2400 MHz DDR4

Startup. Disk:Macintosh HD

Graphics:Radeon Pro 560X 4 GB