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tomf73313519
Participant
February 26, 2019
Question

Error 160 while installing

  • February 26, 2019
  • 3 replies
  • 2088 views

I'm trying to install Adobe Bridge CC since a couple of Days now. Every time I click install in the CC App, it shows "installation failed" after a couple minutes. I tried the solving steps for Error 160 from the Adobe forum, removed the whole Creative Cloud Suite and all its files from my computer and reinstalled everything. All Programs got successfully installed again, but Bridge gives me the same error message again.

That is the error message I get:

Exit Code: 160

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 160) executing in command 'CreateRegistryKeyCommand' for package: 'AdobeBridge9.0-mul-x64', version:9.0.2.219

FATAL: Error occurred in install of package (Name: AdobeBridge9.0-mul-x64 Version: 9.0.2.219). Error code: '160'

WARN: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:1 root:1 key:Software\Microsoft\Windows\CurrentVersion\Run. Error 5 Zugriff verweigert)

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    This topic has been closed for replies.

    3 replies

    C
    Capt Obvious
    Inspiring
    May 19, 2020

    here is the solution that worked for me. Nothing else I found online worked, couldn;t even reinstall, as that also failed.

     

    Open elevated command prompt (run as administrator)

    Type the below command and hit enter.

    net user administrator /active:yes

    Sign into windows with the administrator account that has just been activated

    open creative cloud desktop app.
    Signin with your credentials and update or install your problematic app

     

    once you are done, log out, and login aaginas your regular user.

    open elevated commpand prompt again and type
    net user administrator /active:no

    to deactivate the admin user again.
    DO NOT LEAVE THE ADMINISTRATOR USER ACTIVE WITH NO PASSWORD.

    jbm007
    Community Expert
    jbm007Community Expert
    Community Expert
    February 26, 2019

    Can you r-click on the the bridge installer app and select "run as administrator"?

    See if that will work.

    Jim

    A
    Adobe Employee
    Abhishek.Seth
    Adobe Employee
    February 26, 2019

    Please refer to Troubleshoot error code 160 while installing Creative Cloud apps  for resolving this problem

    T
    tomf73313519Author
    Participant
    February 26, 2019

    I already tried that, but it didn't work. I also chatted with customer service, but they didn't know how to help me either. They just left me on read.

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