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mspiraino
Known Participant
August 6, 2020
Question

Error: file cannot store xmp metadata

  • August 6, 2020
  • 2 replies
  • 2379 views

For a long while, Bridge (using version 10.1.1.166) gives this message for large PSD files. Saving as a .PSB doesn't help and I've purged the cache to no avail, so I have assumed there is a file size limitation.  But I canot find anything documenting that.  Is this the case or is there something I can do to keyword these files?

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2 replies

F
Frank5E26
Participant
September 10, 2020

I too am having this same issue.  I was not having any problems with the file and it seems to have boogered itself up.  Now I cannot get it to show/write any keywords..  Very annoying!  Almost like it corrupted the header on the .mp4 file 😞  

Any thoughts on how to fix this? Again, the file was working perfectly fine, adding keywords, searching for file via keyword search, etc.  I updated one keyword and it pooped out. 

    Syd.f
    Syd.f
    Participant
    December 23, 2020

    I came across this post looking to solve the same issue on a .psb file. Frank, try clearing Purging the cache for the selected file and then apply the keyword. It worked for me.

      L
      Lumigraphics
      Legend
      August 6, 2020

      More info please. Where are the files stored, what version of bridge, what operating system, do other files work, etc?

      M
      mspirainoAuthor
      Known Participant
      August 8, 2020

      Stored on the computer SSD drive, version is 10.1.1.166 as stated above, and yes the problem only happens with large files, generally over 1GB.  Using windows 10 64bit

      L
      Lumigraphics
      Legend
      August 8, 2020

      Change the setting in preferences that limits file size for Bridge.

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