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Participant
March 11, 2025
Question

Error message in Bidge - GDI Status

  • March 11, 2025
  • 3 replies
  • 511 views

As soon as I select a single image file in Bridge up comes an error panel saying "Unable to draw image. GDI Status, value overflow." Pressing OK on the panel does NOT get rid of it and I can go ahead and work despite it. Found nothing on the web about this. Reinstalled Bridge, no fix. Current Bridge, Windows 10 64 version.

3 replies

Adobe Employee
March 28, 2025

Hi @707mal , could you please confirm if the issue is on a particular image or reproduces on multiple assets ? 

 

Could you also check by deleting the cache folder (C:\Users\<username>\AppData\Roaming\Adobe\Bridge\Cache)?  Please make sure to backup the cache folder before deleting it.

 

Thanks ,

Bridge team

707malAuthor
Participant
March 31, 2025

I don't understand it, it has gone away by itself!!?? As soon as Bridge opened on the first click to select an image this message would come up. I could keep working as normal, the error message would remain on the lower task bar - nothing would get rid of it - but all else worked OK but I needed to use Task Manager to shut Bridge down. Now it all seems to be gone!

Genius
March 20, 2025

Please post the SPECIFIC version of Windows, Bridge, and your video card/driver info. GDI is Windows Windowing code and so it is likely a video card driver problem. You can turn off hardware acceleration in Preferences to see if that fixes the error.

707malAuthor
Participant
March 21, 2025

thanks for the reply The hardware accelerator has always been off. I run windows 10/64 and my card is Nvidia GeForce GTX1050Ti

Bojan Živković11378569
Community Expert
Community Expert
March 11, 2025

Post moved to Bridge forum.

707malAuthor
Participant
March 20, 2025

I cannot find any answer to the above problem but the latest update in Bridge seems to have fixed the problem.

707malAuthor
Participant
March 20, 2025

Actually that is the OPPOSITE of what I meant to say! The new upgrade has NOT fixed the problem!!