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M
Michael at BMcP
Known Participant
May 3, 2023
Question

Error when creating New Smart Collection

  • May 3, 2023
  • 1 reply
  • 314 views

Hello, 
I have been using Bridge for a few years now to search for pdfs for a few years now,
but I tried to set up a New Smart Collection and I get the error -

Please see attched screengrab for reference, does anyone have any ideas?

This topic has been closed for replies.

1 reply

S
Adobe Employee
Shubham V
Adobe Employee
May 15, 2023

Hi @Michael at BMcP 
Thanks for your feedback.
Could you share the following details about the issue:

  • Bridge version
  • System configuration
  • Can you please try and select a folder from the "Look in" dropdown and check if the problem still persists.
    If possible can you also share screen-grab of the workflow (Smart Collection creation), so that we can try and reproduce the same on our side.


Thanks,
Bridge Team

M
Michael at BMcPAuthor
Known Participant
May 16, 2023

Hi,

 

I was able to fix the error. I deleted the preferences and cleared the cache - I read this in another post,

Thank you for your help.

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