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A
antoniem34
Participant
February 6, 2023
Question

Failed to open

  • February 6, 2023
  • 2 replies
  • 207 views

After updating, the application does not open, although I have uninstalled it, I have installed it several times

This topic has been closed for replies.

2 replies

L
Lumigraphics
Legend
February 7, 2023

Operating system? What version? Are there any crash reports? Have you reset preferences?

A
antoniem34Author
Participant
February 7, 2023

The operating system is Windows 11, only a small box appears with a red icon with the X, there is no warning in sight as to why it does not open, the other applications in the suite all open without problems. Attached a screenshot of what comes out when trying to open.

L
Lumigraphics
Legend
February 7, 2023

The same thing is happening to me and numerous people have posted on this forum about it. We have not gotten any answer from Adobe about a fix.

J
jacobbob
Participant
February 7, 2023

I am having the same problem as antoniem34 .  Will not launch.  Uninstalled several times and sent report.

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