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Participating Frequently
Jan 4, 2020 12:48 PM UTC
Question

Favorites and Preview windows disappear when minimizing

Hi guys, I have a very annoying issue with Bridge UI: everytime I minimize it and back to Bridge, or switch to another application, the Favorites and Preview windows disappear. I have to open the windows menu and restore them, everytime...
I already contacted Adobe Customer Service, the man told me that it is a bug that occur with the latest versions of Microsoft Windows 10 (tbh, I don't think this is the reason, but actually with the old ones it never happened...). 
Clean cache, reset to default or uninstall and reinstall doesn't fix the problem.
Is there a solution for that? Anyone experiencing the same issue?
I run Bridge 10.0.1.126 on Windows 10 Pro 1909 (build SO 18363.535).
Thanks to everyone who can help. (y)

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2 replies

jbm007
Community Expert
Community Expert
Jan 4, 2020 6:56 PM UTC

You try reseting your preferences?

https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

 

 

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HerrJKaAuthor
Participating Frequently
Jan 8, 2020 11:06 AM UTC

Thank you for your tip man! Unfortunatly, I already tryed it, but nothing is changed. 😐

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