File Associations for Adobe Bridge go to old version

Forum|Forum|9 years ago
January 25, 2017
1 reply
1233 views

this morning photoshop started with the start your 30 day free trial popup. I checked the CC app and sure enough photoshop and bridge were waiting to be installed (despite being installed and having been installed for months).

If I install them at this point will I lose my presets, actions etc. I already lost my tool presets in an upgrade, I dont want to lose anything else

This topic has been closed for replies.

kglad

Community Expert

check your account to verify your subscription is what you expect and to verify your adobe id, https://www.adobe.com/account.html

then if your account shows what you expect,

1. sign out and then back in to your cc desktop application using the same adobe id used to pay for your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

2. if that fails, Stop Creative Cloud from reverting to trial mode

G

gethoAuthor

Inspiring

That all failed, including the if that fails link

So what happens if I just install the bloody thing?

kglad

Community Expert

when your trial expires you won't be able to continue using the subscription programs.

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded