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Participating Frequently
September 21, 2022
Question

FILE FOLDER NAMES SHOWING IN CODE

  • September 21, 2022
  • 1 reply
  • 456 views

I have an unusuak probelem.

We use Bridge on two computers:

1 Windows and 1 Mac. They both access files on a networked drive.

 

Sometimes the MAC will create a file folder and on the MIC its ist perfectly legible, but on the Windows PC it is not.

IE:

MAC Made a file in Bridge  Titled: Graham Lopez

It will show correctly in all programs, as well as in Bridge.

 

BUT..On the windows machine (all brograms and Bridge)  it shows as: GFK4CH~5 

 

This happens about 80% of the time with the Bridge created file folders on the Mac. We then need to use the WINDOWS machine to rename them correctly. So as you can imagine, its a lot of double work.

 

Has anyone else experienced this and more imortant, do you have a solution?

The MAC is new running the lastes IOS and latest Bridge. 

Thank you,

Paul

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1 reply

Legend
September 21, 2022

This is an issue on the networked drive. You are seeing the short filename (also known as 8.3.) Where is this networked drive- connected to a computer, an NAS appliance, etc?

https://en.wikipedia.org/wiki/8.3_filename

dgcastingAuthor
Participating Frequently
September 21, 2022

Thank you.

Yes, we are using a NAS (1 year old Synology) but this problem never happened before. It only happens with this one MAC(intel unit new in Jan of this year) .. no other MACs on our system have this issue.  So do you have any idea how to correct this? Its not 100% of the timeits randomly. 

Legend
September 21, 2022

Have you talked to Synology? They may have a firmware update or settings to change. Also, are you using Windows-legal filenames?