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jennifera28440412
Participant
October 28, 2018
Question

File loading trouble

Hi updated my Photoshop CC and Bridge CC last night from the 2015 to the 2017 version.  Now I can't open any of my files.  I get a pop up that says "Could not complete your request because photoshop does not recognize this type of file."  I worked on pictures all day yesterday and now nothing will open.  Any suggestions?

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    1 reply

    melissapiccone
    Community Expert
    melissapicconeCommunity Expert
    Community Expert
    October 29, 2018

    Can you open them directly in Photoshop from file, open? What type of files are you trying to open?

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    Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
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