File visual duplicates - not file duplicates

Forum|Forum|2 years ago
March 13, 2024
2 replies
371 views

Please see image. I am running Bridge 14.0.2.191 with no updates available.

Everytime I download a new file, create a new folder, or add anything new to my downloads folder while viewing in Bridge, it shows multiple copies of the same file.

If I click out of downloads via a favorite and click back in, these duplicates disappear.

They are not file duplicates - there is only one file that exists. It is just a visual glitch.

In the image, you can see 7 pipeline folders. In actuality, there is only 1. Showing are 4 2024 OLG Randall redo; in actuality, there is only 1.

Please advise?

Problem or error

L

Lumigraphics

Legend

Do you use a cloud service like Dropbox?

B

blaqlaserAuthor

Participant

Yes.
My downloads folder is not tied to my dropbox.

The folders tied to dropbox are not affected.

gary_sc

Community Expert

I have a hunch that this might be related to another recently found bug. At this point, I suggest you refresh the page as you have done. You can also click in the Path bar one step and then back to the folder in question.

I'd also suggest that you go to Tools (menu) -> Cache -> Purge cache for xx folder. Does that help as well?

Sorry for the problem and thanks for posting.

B

blaqlaserAuthor

Participant

I appreciate your reply.

I cleared the cache without a duplicate view of files; it made three copies of all files & folders in there after completing cache clear. How unusual!
I've had this issue for a few months; it's trivial, but I've found no answers.

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