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Participant
May 3, 2020
Question

Files were not obtained from device.

I just recently downloaded Adobe Bridge to import my photos from my old phone to my pc and i keep getting this error each time i try.

how can i stop this? 

 

 

 

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1 reply

Eugenio.NYC
Participating Frequently
May 4, 2020

Sorry about that, try resetting preferences

https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

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