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mspiraino
Known Participant
September 7, 2020
Question

Files will not accept keywords

  • September 7, 2020
  • 1 reply
  • 253 views

I've raised this issue before and didn't find a solution; hope maybe somene has an answer now.  In Bridge 10.1.1.166, using Windows 10 64 bit, I can start keywording multiple files, but soon, some files won't accept keywords.  They almost always do accept them on a second try.  The problem is not related to file size or type.  I previously purged the cache, reset preferences, and the problem continued.  It's a big time waster.  The problem is not limited to one computer; it happens on two different computers, one that is new with a fresh installation of Bridge.

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1 reply

jbm007
Community Expert
jbm007Community Expert
Community Expert
September 8, 2020

Have not come across that issue on both my windows machines.

Have you checked your resource monitor to see if  memeory usage could be causing a issue?

Does closing Bridge and reopening it help at all? 

M
mspirainoAuthor
Known Participant
September 21, 2020

I have plenty of memory.  This has happened on two different laptops.  Closing Bridge just repeats the process again; it will accept keywords for awhile, but then stop and start.  It seems pretty random, doesn't matter what I've been doing.

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