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Question

Generate Monitor-Size Previews: Wrong size generated

Forum|Forum|2 years ago
April 19, 2024
11 replies
4711 views

Bridge will usually generate previews with the wrong size when "Generate Monitor-Size Previews" has been enabled (checked). I would guess that this bug has been present for a while.

The setting can be found here: Preferences -> Advanced -> Generate Monitor-Size Previews

On my system (see below), I have a monitor with a resolution of 2560 x 1440 pixels. When "Generate Monitor-Size Previews" is not checked, Bridge generates preview files with a pixel width of 2048 pixels in this cache folder (2048 seems to be the default size):

C:\Users\xxxx\AppData\Roaming\Adobe\Bridge\Cache\v36\1024\...

Then, when checking "Generate Monitor-Size Previews", I see preview files with a width of 2560 pixels for new files, which may be the expected width (but see note below *).

However, with "Generate Monitor-Size Previews" still checked, I exit Bridge, then starts Bridge again, then I double check that "Generate Monitor-Size Previews" is still set in Preferences (which it is). I then let Bridge generate new previews.

=> Now I notice that even if "Generate Monitor-Size Previews" is checked, Bridge reverts back to generating previews with a width of 2048 pixels!

=> It turns out that in order to get Bridge to generate the "correct" preview size (2560 pixels in my case), I must, each time I start Bridge, go into Preferences and then turn "Generate Monitor-Size Previews" off and then on again to get the correct preview size for new images. The preference setting only takes effect while Bridge keeps running.

This is maybe a minor bug (the previews gets a little blurry though), but one may wonder if this "ignoring" of preference settings may also happen for other settings?

*) Note:
I note that for 3:2 images the preview files are 2560 x 1707 pixels in size when "Generate Monitor-Size Previews" is working. This means that the preview files have a height that is larger than the height of my 16:9 monitor (2560 x 1440 pixels). I guess that when checking "Generate Monitor-Size Previews" the 3:2 preview files on my system really should have been something like 2160 x 1440 pixels?

Before running the tests described above I did the following:

1) Deleted the Bridge cache (Bridge then automatically builds a new empty cache when started).
2) Cleared Bridge preferences (Ctrl+Alt+Shift on startup)
3) Uninstall Bridge
4) Install the latest version of Bridge (14.0.4.222)

---------------
System details:

Adobe Bridge Version: 14.0.4.222

Windows: Windows 11 Pro 64-bit
Version: 23H2 (Version 10.0.22631.3447)
OS build: 22631.3447

NVIDIA GeForce RTX 2060
NVIDIA Studio Driver, version: 552.22 Release date: 04/16/2024

CPU: AMD Ryzen 9 5950X
RAM: 64 GB

Monitor: Eizo CG2730 - 2560x1440 - Wide Gamut - Xrite i1 Display

Show previous replies

S

sprinklr-integration-user

Inspiring

Hey jjohanson. I'll help you figure this out.

We have released a new version of Bridge 14.1. To update Bridge to 14.1, click "Update" in the Creative Cloud desktop app next to Bridge. More detailed instructions for updating

Please let us know if the cache or thumbnails are regenerating in the central cache or in the exported cache folder. Also, please mention how you are updating Camera Raw.

After updating the Bridge still, if the issue persists, try the below steps:

1. In the preferences panel under cache, increase the cache size to max.

2. Check the purge cache that is older than n days. Increase the n value.

3. Automatically Export Cache to a folder when possible.

Let me know if this helps,

Thanks!

Shivani

J

jjohansonAuthor

Known Participant

Hi Shivani,

Thanks for the feedback!

I am currently running Bridge version 14.1.0.257.

The issue described above is still present in this version.

*** "Please let us know if the cache or thumbnails are regenerating in the central cache or in the exported cache folder":

I am running with a local cache only, as mentioned it is located here:

"C:\Users\xxxxx\AppData\Roaming\Adobe\Bridge\Cache\v36\

Attached you will find my normal preferences settings related to cache management (BTW, I can see no mention of "exported cache folder" anywhere).

I am only a single user using Bridge on a single PC (no shared cache).

*** "Also, please mention how you are updating Camera Raw":

Whenever the Creative Cloud app notifies me that there is a new version of Camera Raw, I start the app and clicks:

- Apps -> View updates (under "Installed apps") -> Update all

I am currently running Adobe Camera Raw version 16.3.1.1889.

*** I have tried this as requested:

1. In the preferences panel under cache, increase the cache size to max.

- Went up to 744GB

2. Check the purge cache that is older than n days. Increase the n value.

- Was not checked, now checked and set to the max value of 180 days

3. Automatically Export Cache to a folder when possible.

- Can not find any setting for this?

This had no effect, the preview files still reverts back to a width of 2048 pixels when restarting Bridge.

Just to be shure, I have now tested this with cr2 (Canon Raw files), psd and jpg source files (all with the same result).

Best regards

jjohanson

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