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Participant
May 26, 2021
Question

Hangup on building cache

  • May 26, 2021
  • 3 replies
  • 524 views

I just replaced my computer (running on macOS Big Sur), and lost my Bridge cache during the transition. I have a pretty extensive directory of RAW images and files sorted into multiple folders. I'm now trying to build a cache of everything so that I can easily navigate between folders and see the content without waiting for it to find the content and generate thumbs.

 

Does anyone have any tips for doing this when the volume is high? I tried going to my main folder which has a few thousand files and it says it's processed 2 files and then seems to get stuck. I've had some success by going to smaller subfolders and working backward, but there are a lot of folders so this isn't really ideal.  I would prefer to go into the primary folder and just let it run overnight, but I currently can't do that.

 

Any thoughts?

 

 

This topic has been closed for replies.

3 replies

Legend
September 14, 2021

One way to rebuild cache is do a search and include non-indexed files. Sometimes that will work better than manually building cache.

Participant
September 14, 2021

I'm having the same issue rebuilding the cache for our central repo.  What's happening on my end is that the cache build is freezing on hidden folders such as .TemporaryItems (which I was able to delete and keep it deleted by emptying trash)...but now it's hanging up on .Trashes, which can't be deleted. (Also on Big Sur).  Just made a post on this issue and saw your post in the related posts suggestions on the right sidebar.  Wanted to know if you ever solved this?  Thanks!

Participant
September 14, 2021

I searched high and low on forums and found no real solution I'm afraid to say. I don't think it was the type of file on my end that was causing the issue but rather the size of the main folder I was trying to cache. As I mentioned in my post, I saw some success by going into smaller subfolders and working backwards, and this was ultimately my "solution". If I recall, it took a couple of months to get the whole thing. (Searching w/ non-indexed files was useless for me as it would crash Bridge every time.)

 

The REAL annoying part of this thing is that, despite unchecking every box and notification that would ask me to clear the cache to save space, after a random software update, Bridge cleared the cache without asking me and now I'm back to square one. 

 

I now use Apple's Finder to do a search for files, and then switch over to Bridge once I know where my file is, and manually navigate to my folder to view the files which kills my productivity.

 

If Finder were able to preview RAW files and Adobe files, I would ditch Bridge entirely.

 

 

Sahil.Chawla
Adobe Employee
Adobe Employee
May 27, 2021

Hi there,

Sorry to hear about this. Could you please try resetting Bridge's Preferences and let us know if that helps? https://helpx.adobe.com/in/bridge/kb/troubleshoot-errors-freezes-bridge.html

Regards,
Sahil

Participant
June 2, 2021

Resetting the preferences hasn't made a difference. One week later and I've barely scratched the surface with cache building. Even if a folder has less than 100 images, it'll often get stuck, or take hours to show any progress.

 

jbm007
Community Expert
Community Expert
June 3, 2021

I assume you have updated the Bridge app permssions, and the Mac OS with the new machine?