Inspiring

Question

Hardware acceleration disabled in Bridge CC 2019

Forum|Forum|7 years ago
November 16, 2018
4 replies
3361 views

Bridge 9.0.1.216 x64 under Windows 10 x64

- Bridge shows an error window like "GPU acceleration disabled / software rendering activated", hangs and crashes at first start

- Software Rendering is ticked and grayed out permanently in Bridge Preferences

- got a new i7 system build with Nvidia GTX 1060 3 GB, latest Nvidia drivers (no beta, no game specific drivers or bugfixes installed)

- other Adobe apps and system in general works fine with graphics card / Photoshop uses GPU correctly in highest mode

Is this bug known and fixed with next update? Thanks

Photoshop GPU system info:

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=3072

glgpu[0].GLName="NVIDIA GeForce GTX 1060 3GB"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=4318

glgpu[0].GLDriverVersion="25.21.14.1694"

glgpu[0].GLRectTextureSize=32768

glgpu[0].GLRenderer="GeForce GTX 1060 3GB/PCIe/SSE2"

glgpu[0].GLRendererID=7170

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll"

glgpu[0].GLDriverDate="20181112000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2"

clgpu[0].CLDeviceVersion="1.2 CUDA"

clgpu[0].IsIntegratedCLGPU=0

clgpu[0].CLMemoryMB=3072

clgpu[0].CLName="GeForce GTX 1060 3GB"

clgpu[0].CLVendor="NVIDIA Corporation"

clgpu[0].CLVendorID=4318

clgpu[0].CLDriverVersion="416.94"

clgpu[0].CLBandwidth=1.41715e+11

clgpu[0].CLCompute=1444.91

This topic has been closed for replies.

D

defaultery1sdujltj4

Participant

This solved my issue:

https://nvidia.custhelp.com/app/answers/detail/a_id/5188/~/turning-on-gpu-acceleration-in-creator-apps#3

O

Option4Design

Participant

Same here with a Nvidia GTX 970, crashes when I login and bridge is automatically opening . Works fine when you open Bridge manually aftewards.

Ideally, I would stop Bridge opening automatically when I login to Windows 10 anyway, but I haven't figured how to do that yet.

V

Vladkosh

Participant

Same problem. None of the above actions helped. Net reinstallation of windows and bridge did not help. Windows 10 1809, NVIDIA GeForce GTX 1060 6GB. Adobe Bridge CC 9.0.2 This situation on two computers.