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Known Participant
May 30, 2021
Question

HEIC files are blurry when I hit spacebar to preview them in Windows 10

  • May 30, 2021
  • 2 replies
  • 2856 views

Hi, my workflow in Bridge is to simply hit spacebar then go through all of my photos either deleting them or rating them, but for any HEIC files from my phone the quality is really low and they look really blurry.

 

I've tried going Preferences -> Advanced and making sure 'Generate monitor-size previews' is checked and I've purged the cache but they're still the same as before. I do have the Windows 10 HEIC codecs installed and they open fine in Windows 10 Photos.

 

Any suggestions please?

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2 replies

artichoked
Inspiring
September 26, 2023

Same issue on OSX! The dumbest thing about it is only the first thumbnail appears sharp, the rest are blurry. And if I resort thumbnails, then whichever one displays first appears sharp. And the original photo that was sharp is now blurry. So it has nothing to do with the actual files, it's clearly a bug in Bridge.

artichoked
Inspiring
September 26, 2023

One desperate workaround is to open all of your photos in Camera Raw to review. But this is absolutely infuriating Adobe.

jbm007
Community Expert
Community Expert
May 30, 2021

Not seeing that issue here.

Try clearing your folder cache.

Known Participant
May 30, 2021

Thank you for checking, I have cleared the cache folder but when they regenerate they're back to being blurry and low quality again 😞

 

I noticed another user having a similar problem here Bridge - Camera Raw - Heic & Hevc Issues - Adobe Support Community - 11918371

jbm007
Community Expert
Community Expert
May 31, 2021

I have a feeling you do not have the correct extension installed.

 

Why are my HEIC files low resolution? - Microsoft Community