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klajo19
Participant
October 27, 2017
Question

Help needed - Keywords disappeared

  • October 27, 2017
  • 1 reply
  • 2791 views

Hello everyone,

Adobe did it again.

Approx two years ago after an upgrade a new version the keywords were lost and according to the support could not be restored anymore. I got the advice to better save the keyword file in future - so I did.

Now, after upgrading to the Bridge CC 2018 version the keywords are gone again.

As advised before I copied the saved keyword file from the 2017 version in the folder, where the keywords are saved in the 2018 version and made a restart of bridge - nothing - bridge doesn´t accept the "old" file?!

Any solutions?

If not I have to rearrange keywords for approx 60 thousand pictures.

Thanks in advance.

Klaus

    This topic has been closed for replies.

    1 reply

    Stephen Marsh
    Community Expert
    Stephen MarshCommunity Expert
    Community Expert
    October 28, 2017

    Does any of the following help?

    Prepression: Bridge – Restoring a Lost Keyword XML File

    Can you provide a copy of your keywords file?

    K
    klajo19Author
    Participant
    October 28, 2017

    Hello Stephen,

    thanks for your reply,

    In fact this could be the solution - I will give it a try and report afterwards,

    Greetings

    Klaus

    Stephen Marsh
    Community Expert
    Stephen MarshCommunity Expert
    Community Expert
    October 28, 2017

    Which bit could be the solution?

    I explore a few different things in that blogpost… I’d hate for you to do a lot of useless work.

    Can you provide a link to a file sharing site of the keywords file? Or post a screenshot of the content?

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