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olivierMG
Known Participant
November 27, 2022
Question

how to label a picture on bridge?

  • November 27, 2022
  • 1 reply
  • 1728 views

Hello Ì've just updated to the last bridge correction (13.0.1).

It is still impossible to put a color label on a picture.

I've been using brige for decades and I DO NEED this simple feature : to label pictures.

Can anyone help me with this new version?

PS the problem happens on all the Mac I have around me.

Thanks

Mac book pro M1x+  monterey+12.3.1

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1 reply

gary_sc
Community Expert
gary_scCommunity Expert
Community Expert
November 27, 2022

Hi @olivierMG 

 

A couple of questions:

 

Where are the files located (Desktop, external drive, where)?

 

When you say you can't do this on all of the Macs around you, are all of these Macs using the same OS, the same version of Bridge, etc? Are there ANY differences between them?

 

Do you have Bridge's preferences set to use Command + (number key) or just (number key)? Are you expecting it to be one or the other option?

 

Please be aware that when I was on Monterey (12.6) or just started with Ventura, I've had no issues with labeling files. In other words, I cannot replicate your issue, so we need to find out what might be causing your issue on your computers.

 

 

O
olivierMGAuthor
Known Participant
November 28, 2022

 

Hello

Please find answers to your questions.

Where are the files located (Desktop, external drive, where)? No matter where they are located it is impossible to label them from keyboards.

 

When you say you can't do this on all of the Macs around you, are all of these Macs using the same OS, the same version of Bridge, etc? It happens ONLY with the new bridge version (13). Are there ANY differences between them? yes they are all differents and the ALL can't label from keyboard. you need to right click and find label and pick up the color.

 

Do you have Bridge's preferences set to use Command + (number key) or just (number key)? Are you expecting it to be one or the other option? I tried the command options or not. it doesn't change anything.

 

Please be aware that when I was on Monterey (12.6) or just started with Ventura, I've had no issues with labeling files. In other words, I cannot replicate your issue, so we need to find out what might be causing your issue on your computers.

I don't want to go to ventura beacause I don't want to had more mess I already have with this new bridge.

Thanks!

gary_sc
Community Expert
gary_scCommunity Expert
Community Expert
November 28, 2022

Hi @olivierMG 

 

I suspect that your issue is not Bridge, but Apple.

 

This is not the fault of Adobe or anyone; this is Apple making sure that applications that have not been given permission to access areas of your computer cannot access those areas of your computer.

 

[Note: if you are using Ventura, the look of this has changed. But what I show below is sufficient for you to figure out what you need to do.] Go to your System Preferences and select Security and Privacy (found in the top section). Now click on the Privacy setting (last tab). Now click on the lock on the bottom left and provide your Administrator code. Now select the Full Disk Access option and click on the "+" symbol. This will bring up the standard Mac Open window and let you add any application you want or need to have full access. Look for Bridge, and select it; it will now appear in that window, and make sure it's checked. Next, go to the Files and Folders option and do the same thing as above (although there's nothing to check, just add. Close everything down and see if that makes it all work.

Please let me know

[Note: these images are from an older OS, the process is the same.]

 

As far as Ventura or Monterey: updating your OS will not fix this, so stay where your comfortable. 

 

 

 

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