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Known Participant
February 28, 2019
Question

how to upgrade too see cr3 files

  • February 28, 2019
  • 4 replies
  • 5537 views

Hi all trying to upgrade bridge and PS too see CR3 files from the new canon cameras, nothing is working, says file type cannot be opened and in preferences there is no option for that file type, Thanks in advance

Bill

    This topic has been closed for replies.

    4 replies

    Participant
    May 1, 2022

    Suggest you install Canon Digital Photo Proffesional (Canon DPP), it's free. Download your CR3 files to it and than copy and paste onto Adobe Bridge. Bit of a pain but it works, at least until PS get their gear into shape

    .

    Participant
    March 2, 2019

    I got the RP too and have been downloading converters and plug ins with no luck.  I have been wondering if it was because each camera is different even though they have the same file type.  So I guess we just have to wait then, right?  No other options to open these files is there?

    jbm007
    Community Expert
    Community Expert
    March 3, 2019

    Yea

    Your sol until they update acr which shouldn't be long

    Known Participant
    February 28, 2019

    yes its a new camera canon eos RP but a  r has been out and has the same type pf file CR3 thanks for replying

    Chuck Uebele
    Community Expert
    Community Expert
    February 28, 2019

    Just because it has the same file type, doesn't mean it's supported yet. Each camera has to be added to Camera Raw. Here's a list of supported cameras:

    Cameras supported by Camera Raw

    Chuck Uebele
    Community Expert
    Community Expert
    February 28, 2019

    Depending on the model of the camera, which you didn't mention, Camera Raw may not have been updated yet to include that model. There is always a time lag when a new camera comes out and Adobe can add its new data to Camera Raw.