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ronelb34821762
Participant
November 6, 2017
Answered

I cannot copy files to other folders or externals within Bridge since my update ?

  • November 6, 2017
  • 1 reply
  • 350 views

If anyone can help please do so, I will appreciate it....I cannot copy files to other folders or externals within Bridge since my update ? I have the Adobe Bridge CC 2018...Thank you..Ronel

    This topic has been closed for replies.
    Correct answer Sahil.Chawla

    Hi Ronelb,

    Could you please let us know which operating system are you using?

    Also, please try resetting the preferences of Bridge and let us know if it works:

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Work-spaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Sahil

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    November 6, 2017

    Hi Ronelb,

    Could you please let us know which operating system are you using?

    Also, please try resetting the preferences of Bridge and let us know if it works:

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Work-spaces, and Purge Entire Thumbnail Cache--and then click OK.

    Regards,

    Sahil