I cannot open or install ANY version Bridge

Forum|Forum|3 years ago
December 10, 2022
4 replies
1927 views

Super frustarting. It freezes & gives rainbow spin every time. I have uninstalled and installed 7 different versions. NONE WORK.

Installation

This topic has been closed for replies.

kglad

Community Expert

first try, resetting your preferences . https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

J

Joshua266059991vshAuthor

Participating Frequently

Thanks, but it doesn't even open so I can't do this upon opening bridge. It just freezes & crashes my system.

kglad

Community Expert

rename the preference file(s), https://community.adobe.com/t5/bridge-discussions/where-does-bridge-store-preferences-and-all-collections-information/td-p/11053620

John T Smith

Community Expert

1st, do not post the same thing multiple times... 3 messages merged

2nd, When you ask a question you always need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/td-p/4791542
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

J

Joshua266059991vshAuthor

Participating Frequently

Thanks. I have a supped up Mac pro 2019 ( cheese grater machine). Specs:

3.2 GHz 16-Core Intel Xeon W,

128 GB 2933 MHz DDR4

MacOs Ventura

I have tried uninstalling bridge & reinstalling it from Adobe Cloud. I tried version 11,12,13 of Bridge.

Each time it just bounces in my dock & doesn't open. Then I have to force quit. After that, my whole system freezez ( finder not responding) & I have to restart my computer. It is no fun.

Please help. Thanks.

J

Joshua266059991vshAuthor

Participating Frequently

Freezes and crashes me

J

Joshua266059991vshAuthor

Participating Frequently

Nothing works. No versions open. I have uninstalled it. Tried to reinstall, update. Each one freezes me.